Chatr SIM Card

We offer a 10 day return policy.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. 

To start a return, you can contact us at info@growelectronics.ca. 

You can always contact us for any return questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Warranty

Many of our products are covered by a manufacturer warranty.

Unfortunately, there is no warranty from Grow Electronics on the product we sell, besides for our own KoTech brand.

Please contact us to for information on manufacturer warranties.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@growelectronics.ca.